Unless it says "RTS" then it's made to order.
RTS ships within 3 business days.
I suggest allowing orders to "CURE" for 5 to 7 days after receiving them for best hot throw. They are made right before they ship!
Orders are shipped in order they are received. At any time, you may have 2-10 orders ahead of yours. Most orders will ship within 7 to 14 business days, excluding weekends and holidays, however we strive to ship before that. In rare cases, or when orders are abnormally increased, your order may be delayed past tat, if this happens you will be greatly gifted with gift cards and free wax.
You will receive an email with tracking when your order ships. I ship Business Days, and Saturdays when possible. Those who are subscribed, will get a line bump every order. (You can subscribe by clicking "Subscribe" on the website. I appreciate all your help immensely!)
We do not take returns, or refund orders after they've already been poured, as that's extremely costly to our company, and as a small business, it's not affordable, especially if we want to keep our prices low. So do not order if you are not certain you'd like the items. However, we do know that sometimes USPS can damage items, and lose items, so we package things the very best as possible to avoid issues, however if they really mess it up, I'm happy to work with you to make it right.
**Name trademarks and copyrights are properties of their respective manufacturers and/or designers. These versions are NOT to be confused, 411 Waxyz has no affiliation with the manufacturer/designer. The interpretation of these fragrances was created through chemical analysis and reproduction by the fragrance oil manufacturer. The description is to give the customer an idea of scent character, not to mislead, confuse the customer or infringe on the manufacturer's/designer's name and valuable trademark."**